Privacy Policy

Last Updated: March 16, 2026

RelaxerTruth ("we," "us," or "our") operates the website relaxertruth.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us via telephone.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: When you call our phone number or submit information through the Site, we may collect your name, phone number, email address, and information about your potential legal claim (such as product usage history and medical diagnosis).
• Usage Data: We automatically collect certain information when you visit the Site, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. This is collected through cookies, web beacons, and similar tracking technologies.
• Call Data: When you call us, we may record the call for quality assurance purposes. We collect your phone number, call duration, and call recording (where permitted by law).

2. How We Use Your Information

We use the information we collect to:

• Evaluate your potential legal claim and determine if you may qualify for a hair relaxer lawsuit.
• Connect you with a participating attorney or law firm that handles hair relaxer cases.
• Communicate with you about your case review status.
• Improve our Site and services.
• Analyze Site usage patterns to improve user experience.
• Comply with legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• Participating Attorneys: We share your information with participating attorneys and law firms for the purpose of evaluating and handling your potential claim. This is the primary purpose of our service.
• Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as call tracking, analytics, and hosting.
• Legal Requirements: We may disclose your information where required to comply with applicable law, governmental requests, or legal process.
• Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of assets.

4. Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect usage data. These may include:

• Google Analytics: To analyze Site traffic and usage patterns.
• Google Tag Manager: To manage tracking scripts.
• Call Tracking: To track and attribute inbound phone calls to specific marketing channels.
• Advertising Pixels: To measure the effectiveness of our advertising campaigns.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

5. Third-Party Websites

Our Site may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party website you visit.

6. Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Text Messaging (SMS/MMS) Communications

If you opt in to receive text messages, we may send you case review updates, legal information, and follow-up communications related to your inquiry. By providing your phone number and opting in, you consent to receive these messages from RelaxerTruth.

• Message frequency varies based on your inquiry
• Message and data rates may apply
• You can opt out at any time by replying STOP to any message
• For help, reply HELP or contact us at contact@relaxertruth.com

Your phone number will not be shared with third parties for marketing purposes. For full details, see our SMS Terms & Conditions.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Call recordings are retained for a maximum of 90 days unless a longer retention period is required for legal purposes.

8. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete your personal information.
• The right to opt out of the sale or sharing of your personal information.
• The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us using the information provided below.

9. California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. To exercise these rights, contact us at the information below.

10. Do Not Track Signals

Some browsers offer a "Do Not Track" feature. Our Site does not currently respond to Do Not Track signals.

11. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

RelaxerTruth
Email: privacy@relaxertruth.com
Phone: (888) 555-0199